Privacy Policy

1. Information We Collect

We collect data to provide you with exceptional service and a seamless experience.

a. Personal Information

This includes details you provide directly, such as:

  • Contact Information: Name, email address, phone number.
  • Appointment Details: Booking preferences, service history, feedback.
  • Payment Information: Billing address and payment method (e.g., card details, processed securely).

b. Automatically Collected Information

When you use our website or app, we may collect:

  • Device Information: IP address, browser type, operating system.
  • Usage Data: Pages visited, time spent, interaction with features.
  • Cookies: Small data files stored on your device to improve your experience.

c. Third-Party Data

We may receive additional information from third-party services (e.g., payment processors or social media platforms) if you interact with us through them.

2. How We Use Your Data

We use your information to:

  • Facilitate and manage your appointments.
  • Process payments securely.
  • Communicate updates, reminders, and promotional offers.
  • Improve our services, website, and mobile app.
  • Ensure compliance with legal obligations and address disputes.

3. How We Share Your Data

We do not sell your personal information. We may share it with:

  • Service Providers: Trusted partners assisting in operations (e.g., payment processors, IT support).
  • Legal Authorities: If required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Privacy Rights

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Correct Information: Update inaccurate or outdated details.
  • Delete Your Data: Request deletion, subject to legal and operational retention requirements.
  • Withdraw Consent: Opt out of marketing communications or data usage for specific purposes.

To exercise these rights, contact us at:
Email: [Insert Email Address]

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

6. Security of Your Data

We employ industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no online system is entirely foolproof, and we encourage you to take precautions when sharing information.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage. You can manage or disable cookies through your browser settings.

8. Policy Updates

We may update this Privacy Policy periodically. Any significant changes will be communicated via our website or other appropriate channels.